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1. CONDITIONS OF CHANGES AND RETURNS FREE SHIPPING OFFER

WWW.MANUELREINA.COM:

In www.manuelreina.com You can only request the exchange and / or return of those products purchased through www.manuelreina.com. In order for us to process your return, you will need to send an email to sales@manuelreina.com . The shipping costs that originate as a result of the return will be borne by the customer , unless the return is due to an error by Reina Artesanos S.L. (incorrect or defective item, etc.). You will receive the refund through the same payment method that you used to make the purchase, subtracting the shipping costs originated in the initial shipment and paid by Reina Artesanos S.L.

2. SIZE CHANGE:

Shipping costs are completely free for the first size change only for Spain (Peninsula) . In this way you should not be afraid to buy items from a distance since, if it is not your size, you can easily change it.

• You can only request the resizing of those products purchased through www.manuelreina.com. In order for us to process your change, you will need to send us an email to sales@manuelreina.com.

• Only one free size change per order is supported.

• Size changes will not be allowed in physical stores Products purchased through www.manuelreina.com.

• Changes from one model to another will not be accepted, You can only change the size. To exchange an item for another, shipping and return will be borne by the customer. (For more information, read 1.Terms of Exchanges and Returns Free Shipping Offer)

• To make the return, the product must be in perfect condition conditions, in its original packaging. Once the products are received, Reina Artesanos will verify that they are in good condition and will proceed to send the required size.

Service available only for orders with destination Peninsula .

• You have 14 calendar days to change the size of a product, counting from the date of receipt.

3. FREE SHIPPING FROM € 250:

Shipping charges will be free for purchases same or superior at € 250 .

In case of return You will receive a refund using the same method payment you used to make the purchase, subtracting the shipping costs originated in the initial shipment and paid by Reina Artesanos SL .

• This offer is not cumulative with other offers.

• Manuel Reina reserves the right to cancel this offer without prior notice.

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